Candid Snaps

Terms and Conditions of hire

For the purpose of this agreement, the following words shall have the following corresponding meaning:
  • Candid Snaps: Candid Snaps (ABN:58 200 403 120)
  • Client: The person, organisation, company or other body which is hiring the goods/service as specified on the booking form and invoice.
2.1. A booking is not confirmed until the client returns a Booking Form, pays any costs as outlined under ‘Payments’ in these terms and conditions, and receives confirmation of the booking from Candid Snaps
3.1. A non-refundable deposit of $300 of the booking cost is payable upon booking. The booking is not confirmed until the deposit is received by Candid Snaps.
3.2. The balance of the booking cost is payable 14 days before the client’s event.
3.3. If the balance of the booking cost and the bond are not received more than 14 days before the event date, the booking will be cancelled and the client will forfeit the deposit.
4.1. The client shall ensure a safe and appropriate environment is provided for Candid Snaps to operate its equipment.
4.2. The client must ensure:
– a space of 3m x 3m or more.
– access to 240v power within 10m of Candid Snaps' equipment.
– all doorways and access paths are at least 80cm wide.
– if an outdoor event, an undercover area if any chance of poor weather.
– We provide our own Wifi, however Candid Snaps is not responsible if the venue location does no have a strong signal. We strongly advise the Client checks this prior to the event. If the service is unavailable, any refund will not exceed the social media charges for the event to the maximum of $99.
4.3. The client is responsible for paying any charges imposed by the venue, or required to access the venue. These charges may include, but are not limited to, parking and electricity.
5.1. The Client accepts responsibility for all photos shared to social media by guests at the event. Candid Snaps reserve the right to remove photos from social media. 
5.2. The Client gives permission for all photos taken during the hire to be shared by Candid Snaps on our own social media platforms and website and for advertising and promotional purposes. The client also understands that Candid Snaps takes no responsibility for people obtaining copies of the photos from the website or social network site.
5.3. The Client gives permission for all photos taken during the event to be used on Candid Snaps website and other promotional material.
6.1. Requests for changes of the event date must be made at least 30 days before the original event date. A date change is subject to availability and receipt of a new Booking Form.
6.2. All cancellations will result in the client forfeiting the deposit, however if Candid Snaps is notified of cancellation more than 60 days before the event date, credit to the value of the deposit will be given to the client to use for any future booking made within 6 months of the date of cancellation (date is subject to availability).
6.3. Cancellations made within 30 days of the event date will result in the client forfeiting all payments made to Candid Snaps.
6.4. Candid Snaps can cancel any booking at any time. If Candid Snaps decides to cancel a booking, all payments made will be refunded to the Client.
7.1. In order to prevent damage to equipment, Candid Snaps reserves the right to deny service to any person.
7.2. If circumstances arise where a threat or implied threat of harm, damage or violence to Candid Snap's staff or equipment, Candid Snaps reserves the right to cease providing services. If the client is able to resolve the threatening situation within 20 minutes, Candid Snaps will resume services. If the situation is unable to be resolved, Candid Snaps will not resume providing service and the client will receive no refund of booking cost.
7.3. Any damage to Candid Snaps equipment during the client’s event caused by the client, client’s guests or any other person in attendance at the event whether invited or not, will result in the cost to repair/replace the equipment to be invoiced to the client, post event. 
9.1. Candid Snaps will not be held responsible for any circumstances outside their control. This includes, but is not limited to, fire, riot, civil commotion, accidents, acts of nature and equipment failure. If such circumstances arise, all reasonable efforts will be made by Candid Snaps to provide service or find a suitable replacement service. If this is not be possible, the client will receive a credit to the value of full payment received by Candid Snaps for the booking to use within 6 months (date is subject to availability).
9.2. The client agrees that in all circumstances, Candid Snaps liability is limited to an amount equal to the booking cost and not be liable for indirect or consequential damages.



+61 411 348 228

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New South Wales | Sydney, Campbelltown, Blacktown, Central Coast, Blue Mountains, Wollongong, Newcastle, Dubbo 

Australia Wide | Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Canberra

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